Your data
Delete your account
You can delete your LegendPass account and its data at any time, from inside the app or by email. Here is exactly what happens when you do.
This page applies to
App: LegendPass Autofill & Vault (Google Play), Legendpass: password manager (App Store)
Package / bundle ID: com.prime.vault.app
Developer: GAMMA PASS LLC, Limited Liability Company, State of New Mexico, Entity ID 0008102768
Address: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States
Contact: support@gammapass.com
In the app
Delete it yourself, in four steps
1Open LegendPass and unlock your vault.
2Go to Settings, and scroll to the Account section.
3Choose Delete account, then type DELETE to confirm.
4The account and its server-side data are removed immediately, and the app signs out.
Cannot get into the app?
Email support@gammapass.com from the address on the account with the subject “Account deletion request”. We verify ownership of the email address and then delete the account within 30 days, and confirm by email when it is done.
What is deleted
Your account record and email address
Your synced vault items — the encrypted secrets and the item metadata around them
Your per-account salt, password canary, and password hint
Device registrations and browser-extension pairings
What we must keep
Files on your own device
Photos, videos, documents, and biometric templates live only in the app’s private storage — we never receive them, so there is nothing on our side to delete. Uninstalling the app removes them from the device.
Billing records
Transaction records held by Apple or Google, and the minimal records we must keep for tax and accounting law — typically seven years. These contain no vault data.
Anonymised diagnostics
Crash and performance records that are no longer linked to your account and cannot be traced back to you.
Delete some of your data without deleting your account
You do not have to close the account to remove data from it. Deleting something in the app deletes it from our servers as well.
To remove a single item — a login, note, card, bank account, two-factor code, or passkey — open it in the app and choose Delete. The item and its encrypted secret are removed from your devices and from our servers.
To remove a photo, video, or document, delete it in the Media or Document vault. These never reach our servers in the first place, so deleting on the device is the whole of it.
To remove a face, palm, or gesture registration, turn it off in Settings. The template file is deleted from the device.
To ask us to delete specific data for you, email support@gammapass.com from the address on your account and say what you want removed. We verify ownership of the email address and action it within 30 days, and confirm by email when it is done.
Anything stored only on your device — your master password, your face and palm templates, and the local copy of the vault — is removed when you delete the account or uninstall the app. We never held it, so there is nothing on our side to erase.
Deleting your account does not cancel your subscription. Cancel it separately in your App Store or Google Play account settings, or it will keep renewing.
Deleting your account does not cancel your subscription. Cancel it separately in your App Store or Google Play account settings, or it will keep renewing.